Contact Us

621 Skytop Rd, Suite 190
Syracuse, NY 13244
Fax: 315.443.9227

For interview requests, please complete our interview request form.


Portrait of Joseph Carfi, Director of Parking and Transit ServicesJoseph J. Carfi


Cheryl Robillard, Office Coordinator III

Field and Event Operations

Portrait of Dee Bailey, Associate Director of Field and Event OperationsDeanna Bailey
Associate Director of Field and Event Operations


Duane Dedrick and Katie Suave, Field and Event Supervisors

Meet our field staff!


TBA, Transportation Manager

Karen Ryle, Financial Coordinator

Joshua McCleary, Accessible Transportation Coordinator

Nasir Thomas, Evening Transportation Supervisor



Customer Service and Parking Office Operations

Portrait of Casey Gray, Assistant Director of Customer Service and Parking Office OperationsCasey Gray
Associate Director of Permitting, Enforcement, and Office Operations


Janice Boucheron, Office Supervisor

Robin Brewer, Office Coordinator

Amy Maxwell, Office Coordinator

Lanita Oliver, Office Coordinator

The contact number for shuttle and parking-related issues is 315.443.4652 (Parking and Transporation Services). Calls will be answered immediately during the regular business day (Monday through Friday during the academic year from 8:30 a.m. until 4:45 p.m.) If it is during non-business hours please send an email to and someone will get back to you on the next business day.  If possible, report any incidents promptly, within 24 hours and state all pertinent information (date, time of day and shuttle number if known) so that the incidents can be resolved in a timely manner.

In the event of an emergency or a vehicular accident on the Syracuse University campus, please call the Department of Public Safety at 315.443.2224.

Any information regarding road closures, detours and current weather conditions that have an impact on transportation will be posted on our home page under news and headlines, and will be distributed through the Parking and Transportation Services’ Twitter Account.